Terms of Use

Physicians Policies

  1. Appointments with an individual physician must be scheduled at least thirty days apart.
  2. Appointments can be made up to ninety days in advance.
  3. A representative may cancel an existing appointment up to 48 hours in advance and the fee will be refunded or banked.
  4. A grace period of 5 minutes will be accommodated after which a vender is considered a no-show and forfeits his/her fee.
  5. If a physician finds he/she is unable to see a representative within 20 minutes of the scheduled time, the appointment will be cancelled and the fees will be refunded or banked.
  6. The physician's office staff may notify Akcess in advance of pending vacation schedules and any anticipated time out of the office in order to block that portion of his calendar.
  7. The physician's office staff may notify Akcess of all no-shows, cancelled appointments or appointments the physician is unable to keep for proper recording and dispensation.
  8. Payments to physicians will be made by check or electronically within the first twenty days of the new month.
  9. The physician's schedule as viewed by venders will be blinded and they will see only available slots.
  10. Each physician will gain access to his calendar via his E-mail address and his/her pin.
  11. This program will have no bearing on representatives just delivering samples or responding to requests made by the physician.
  12. The physician may not, nor may any member of his immediate family, have an active role in the charity to which their contributions are directed.

Commercial Policies

  1. Appointments can be made up to 90 days in advance.
  2. Appointments with individual physicians must be scheduled at least 30 days apart.
  3. An appointment may be cancelled up to 48 hours in advance and fees will be refunded or banked toward future appointments.
  4. A grace period of 5 minutes will be allowed before an appointment is deemed a no-show and the fees are forfeited.
  5. If a physician is unable to see the sales person within 20 minutes of the actual appointment time, the appointment will be cancelled and the fees will be refunded or banked toward a future appointment.
  6. All banked funds not committed to new appointments will be refunded to the corresponding credit card upon demand.
  7. Akcess will track activity and a salesperson's appointment schedule can be shared with his/her immediate manager.
  8. Representatives must notify Akcess and the appropriate physician's office in order to cancel an appointment 48 hours in advance.
  9. The fee for each five-minute appointment scheduled is thirty-five dollars.
  10. There is a one-time enrollment fee of fifty dollars to set up an individual representative's account.